Public Health Technical Assistance Lead
Posted 7hrs ago
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Job Description
Public health technical assistance lead guiding NHSN FHIR onboarding for U.S. healthcare facilities. Leading onboarding coaches, resolving implementation issues, and advising client leadership.
Responsibilities:
- Provide strategic and operational leadership for public-health technical assistance and onboarding activities
- Direct the day-to-day work of onboarding coaches supporting healthcare facilities; establish expectations for engagement, documentation, issue management, follow-up, and escalation
- Onboard new coaches and coach them through complex facility situations
- Align facility-level work with program priorities
- Track onboarding status across facilities and identify recurring issues and systemic barriers
- Recommend program-level improvements
- Assess onboarding issues and engage technical, clinical, epidemiology, informatics, policy, security/privacy, and other subject-matter experts to resolve them
- Maintain sufficient understanding of public-health surveillance, healthcare-data reporting, interoperability, and FHIR-based exchange to guide the team and resolve technical problems
- Facilitate discussions with healthcare facilities, NHSN teams, EHR developers/vendors, jurisdictions, health information exchanges, and other implementation partners
- Synthesize facility-level experience into program-level insights and recommendations
- Develop and oversee presentations, status reports, decision materials, and other communications for client and program leadership
- Capture lessons learned and incorporate them into future onboarding approaches, tools, and guidance
Requirements:
- Bachelor’s degree and at least nine (9) years of progressively responsible experience in public health, epidemiology, healthcare quality, healthcare data reporting, or a related field
- Experience managing work from cross-functional teams without direct supervisory responsibility
- Experience leading complex initiatives regarding public health, healthcare, or health IT implementation or technical assistance
- Experience working directly with healthcare organizations, public-health agencies, jurisdictions, laboratories, reporting organizations, or similar external stakeholders
- Strong client-facing communication skills, including experience presenting complex implementation issues, risks, and recommendations to senior stakeholders
- Ability to successfully complete a federal Position of Public Trust Level 5 background investigation, meet all eligibility criteria, and maintain the required clearance throughout employment
- Familiarity with healthcare interoperability, EHR-based reporting, FHIR, electronic public-health reporting, or related concepts in health-information exchange
- Experience supporting CDC, NHSN, or other federal public-health programs
- Three or more years of experience managing people
Benefits:
- Fully remote work arrangements
- In-person collaboration during key events such as the annual company meeting
- Employee-owned company
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