Quality Director
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Job Description
Quality Director driving quality strategy, compliance, and continuous improvement for KONE’s Americas elevator and building-technology operations. Leading teams, metrics, corrective actions, and customer-focused programs.
Responsibilities:
- Create, drive, and maintain regional Quality strategy to support business objectives and continuous improvement
- Foster a full-chain, full-lifecycle quality culture through competence development, effective communication, and sharing best practices
- Lead the development, implementation, and monitoring of processes, systems, and performance metrics
- Analyze customer feedback, operational trends, and performance metrics to identify risks, root causes, and improvement opportunities
- Lead quality reviews, corrective action initiatives, and continuous improvement projects
- Collaborate with business leaders and functional teams to strengthen quality processes, compliance, and customer satisfaction
- Coach quality teams and influence stakeholders to drive adoption of best practices and sustainable performance improvements
Requirements:
- 8+ years of progressive and successful work experience in sourcing, supply chain management, quality improvement or engineering roles
- Technical or Business (BS / BA) degree from an accredited college or university
- Minimum of 2+ years directly/indirectly leading people
- Six Sigma qualification is preferred (Six Sigma Champion, Six Sigma Black Belt)
- Proven success managing quality projects and programs
- At least 8+ years’ progressive experience in business and quality improvement
Benefits:
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
- KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals
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