Regional Account Manager – Long-Term Care
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Job Description
Account Manager responsible for managing key Regional and National Long Term Care accounts. Building relationships and developing insights for the pharmaceutical sector in Long Term Care settings.
Responsibilities:
- Responsible for managing key Regional and National Long Term Care (LTC) accounts in the assigned area.
- Manages key regional and national LTC accounts (Regional LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area.
- Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers.
- Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals.
- Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
- Collaborates with sales team, Managed Markets, Market Development Managers, Medical, and internal partners for LTC account strategy formulation.
- Develops and implement a business plan specific to their LTC geography.
- Identifies key influencers and stakeholders.
- Builds relationships that further develop ACADIA as a trusted and valued partner.
- Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
- Executes and leads pull-through opportunities/projects with cross-functional partners.
- Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams.
- Provides guidance to LTC Sales team members on regional LTC accounts.
- Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for major national accounts.
- Participates and contributes to Regional calls and meetings as appropriate.
- Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
- Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
- Adheres to all compliance and promotional guidelines.
- Other duties as assigned.
Requirements:
- Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.
- A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required, CNS experience strongly preferred.
- A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.
- Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
- Experience with Fellowship and advocacy programs strongly desired.
- Requires excellent matrix management skills both internally and externally with the client base.
- Must be in good standing with the FDA.
Benefits:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
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