Residential Sales Consultant
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Job Description
Residential Sales Consultant selling Pella’s window and door replacement solutions to Greater Portland homeowners. Conducting in-home consultations, closing sales, and building referral pipelines.
Responsibilities:
- Achieve individual sales and customer satisfaction goals
- Conduct in-home consultations using a structured sales process
- Identify customer needs and recommend customized window and door replacement solutions
- Drive toward first-visit closes, with effective follow-up as needed
- Generate self-sourced leads through networking, referrals, and community engagement
- Prepare accurate quotes and orders following company procedures
- Address customer concerns and partner with internal teams for resolution
- Stay current on product knowledge and market competition
- Manage customer interactions using CRM and digital tools
- Represent the company at events, home shows, and community engagements
- Meet directly with homeowners throughout the Greater Portland market
Requirements:
- Bachelor’s degree or 1–2 years of sales experience (or equivalent combination)
- Valid driver’s license with acceptable driving record
- Ability to manage multiple priorities in a fast-paced environment
- Proven ability to build trust quickly and deliver a strong customer experience
- Excellent communication, presentation, and closing skills
- Strong negotiation skills and ability to overcome objections
- Self-motivated with the ability to work independently
- Strong problem-solving and organizational skills
- Comfortable learning technical product information related to residential construction
- Proficiency with Microsoft Office, mobile technology, and CRM systems
- Professional appearance and customer-facing demeanor
- Ability to travel locally within the Chicago area (showrooms, job sites, customer homes)
- Comfortable with physical activity including driving, walking job sites, and occasional lifting
- Ability to maintain availability for evening and weekend appointments
Benefits:
- Uncapped commission
- Mileage reimbursement for travel within the territory
- Home-based role with schedule flexibility
- High earning potential driven by performance
- Individualized talent development plans
- Cross-functional experiences
- Opportunities for career advancement through personal and professional development
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