Revenue Cycle Analyst
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Job Description
Epic Revenue Cycle System & Support Analyst serving as liaison between Revenue Cycle operations and Digital Health & Technology. Leading efforts to evaluate, implement, and optimize Epic functionality across workflows.
Responsibilities:
- Serve as the primary point of contact for Revenue Cycle Epic-related issues
- Submit and manage Epic support tickets and enhancement requests
- Collaborate with operational leaders and end-users to recommend Epic system solutions
- Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation
- Monitor and analyze system performance and data trends
- Stay informed on Epic upgrades, new functionality, and best practices
- Participate in governance processes related to Epic system changes
- Develop and maintain documentation related to workflows, configurations, and system enhancements
- Provide education or training to operational teams regarding system changes
- Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity
Requirements:
- 3 - 5 years of job related experience
- Experience with Epic systems required
- Certification(s) in relevant Epic modules preferred
- Strong understanding of healthcare billing, registration, scheduling, and denial management workflows
- Proficiency with Epic revenue cycle modules and system navigation
- Excellent problem-solving, analytical, and organizational skills
- Strong interpersonal communication and stakeholder management abilities
- Ability to work independently and manage multiple priorities
- Knowledge of change control and system governance processes is a plus.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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