Sales Account Manager, BMS & Home Automation Integration
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Job Description
Sales Account Manager driving AIRZONE’s smart HVAC and home automation integration sales in Belgium. Managing customer relationships, technical support, construction projects, and installer training.
Responsibilities:
- Conduct sales visits to find, attract, and retain customers
- Search for and attract prescription projects
- Provide customer service to installers, distributors, architecture firms, engineering firms, developers, and construction companies
- Monitor projects from start to finish, including drafting projects
- Coordinate the prescribing draughtsman/designer
- Prepare, monitor, and negotiate offers and projects
- Maintain relations with developers, builders, and installers according to the project phase
- Provide technical after-sales support, customer service, and commissioning of after-sales installations
- Provide technical assistance to developers, builders, installers, and other channels
- Coordinate technical after-sales activities
- Act as project manager at construction sites and monitor installations
- Support marketing strategies
- Manage collections and monitor incidents
- Prepare regular management reports covering customer visits, offers made, and related activity
- Serve as intermediary between customers and manufacturing
- Manage the customer database for the assigned area
- Present company, catalog, and product information
- Build customer loyalty
- Coordinate technical-commercial training for installers
Requirements:
- BMS & Home Automation Integration Experience
- Experience in sales account management for the Benelux market
- Technical knowledge sufficient to provide after-sales support and installation commissioning
- Ability to manage projects from start to finish
- Ability to prepare, monitor, and negotiate offers and projects
- Ability to coordinate installers, developers, builders, distributors, architects, engineering firms, and construction companies
- Ability to prepare regular management reports
- Ability to manage customer databases
- Ability to coordinate technical-commercial training for installers
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