Sales Account Manager, HVAC Industry
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Job Description
Sales Account Manager growing AIRZONE’s smart HVAC solutions across Benelux. Managing customer relationships, projects, technical support, and installer training.
Responsibilities:
- Conduct sales visits to find, attract, and retain customers
- Search for and attract prescription projects
- Provide customer service to installers, distributors, architecture firms, engineering firms, developers, and construction companies
- Monitor projects from start to finish, including drafting projects
- Coordinate the prescribing draughtsman/designer
- Prepare, monitor, and negotiate offers and projects
- Manage relationships with developers, builders, and installers throughout project phases
- Provide technical after-sales support and commissioning of installations
- Assist different channels with technical support and coordinate technical after-sales
- Monitor installations as project manager at construction sites
- Support marketing strategies
- Manage collections and monitor incidents
- Prepare regular management reports
- Act as intermediary between customers and manufacturing
- Manage the customer database for the assigned area
- Present company, catalog, and product information
- Build customer loyalty
- Coordinate technical-commercial training for installers
Requirements:
- HVAC industry experience (stated in the job title)
- Experience with sales visits and customer acquisition/retention
- Ability to manage and negotiate offers and projects
- Ability to provide technical after-sales support and coordinate commissioning
- Ability to monitor construction-site installations
- Ability to prepare regular management reports
- Ability to manage customer databases
- Ability to coordinate technical-commercial training for installers
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