Sales and Customer Success Strategic Analyst
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Job Description
Sales and Customer Success Strategic Analyst at Scholastic providing data-driven insights and strategic analysis. Collaborating with leadership to enhance sales and customer success outcomes.
Responsibilities:
- Deliver deep analytical insights to support strategic initiatives, business reviews, and leadership questions across Sales and Customer Success.
- Design and maintain periodic reporting covering sales performance, pipeline health, customer success outcomes, renewals, and retention.
- Support predictive analysis for bookings, renewals, expansions, and churn to partner with leadership on scenario‑based planning related to growth, retention improvements, and headcount capacity.
- Distill complex analyses into clear, actionable insights through executive summaries, business and strategy review decks, and live discussions.
Requirements:
- Minimum of five (5) years of proven, successful experience in strategic analysis, data sciences, databases and querying, and/or data architecture.
- Mid-to-senior level experience in analytics, strategy, Sales Operations, Customer Success Operations, or a related business function.
- Demonstrated ability to analyze large, complex datasets and translate findings into clear, business relevant insights and recommendations.
- Strong experience with forecasting, financial and operational modeling, and scenario or "what if" analysis.
- Proven ability to influence decisions through executive level storytelling, including written summaries, presentations, and live discussions.
- Proficiency with standard analytics and reporting tools, including business intelligence tools (e.g., Power BI or similar platforms), SQL and SQL based data warehouses (e.g., Redshift or equivalent), CRM and go to market systems (e.g., Salesforce), advanced spreadsheet modeling (e.g., Excel).
Benefits:
- Flexible work arrangements
- Professional development opportunities
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