Sales Center Agent, Bilingual French Canadian – English
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Job Description
Bilingual French Canadian-English Sales Center Agent handling SmartStop self-storage sales and customer support calls remotely. Recommending units, taking payments, and following up on reservations.
Responsibilities:
- Receive inbound sales calls and understand customers’ storage needs
- Recommend appropriate storage units
- Overcome objections to obtain storage-unit reservations or complete rentals by phone
- Answer existing customers’ questions, take payments, and resolve concerns
- Make outbound calls to follow up on rental reservations
- Meet personal and team qualitative and quantitative targets
- Perform duties assigned by supervisors
Requirements:
- Proficiency in both French Canadian & English
- Good computer skills
- Excellent verbal, phone, and email communication
- Ability to build relationships, both internal and external
- Good problem-solving abilities
- Multi-tasking is a must
- Ability to work weekends
- Sales-driven with a can-do attitude
- Customer-centric
Benefits:
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
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