Sales Center Agent – Bilingual French Canadian, English
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Job Description
Bilingual French-English Sales Center Agent handling storage-unit inquiries, reservations, payments, and follow-up calls. Supporting SmartStop Self Storage customers in a fully remote role.
Responsibilities:
- Receive inbound sales calls from customers and understand their storage needs
- Recommend appropriate storage units
- Overcome objections to obtain storage-unit reservations or rent units over the phone
- Answer existing customers’ questions, take payments, and resolve concerns
- Make outbound calls to follow up on rental reservations
- Meet personal and team qualitative and quantitative targets
- Perform duties assigned by Supervisor(s)
Requirements:
- Customer centric
- Sales driven with a can-do attitude
- Proficiency in both French Canadian & English
- Good computer skills
- Excellent verbal, phone, and email communication
- Ability to build relationships, both internal and external
- Good problem-solving abilities
- Multi-tasking is a must
- Ability to work weekends
Benefits:
- Monthly Bonus Incentive Plan
- Health insurance including medical, dental and vision
- Life and Disability Insurances
- Paid Time Off & Paid Holidays
- Work from home
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