Sales Consultant, Strategic Accounts
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Job Description
Remote Sales Consultant supporting strategic account sales operations for Cengage’s education technology products. Managing Salesforce, contracts, reporting, territory coverage, and customer-specific sales support.
Responsibilities:
- Support sales execution and administrative operations
- Plan, organize, and support selling strategies with sales leadership and sales personnel
- Provide day-to-day administrative support for sales teams
- Update and maintain Salesforce opportunity, account, contact, activity, and territory information
- Pull and organize CRM and Sales Operations reports for opportunity analysis, territory planning, forecasting, and follow-up
- Assist with contract alignment, order processing and review, and billing questions or reviews
- Manage content mapping exercises and customer-specific sales support activities
- Support marketing and sales initiatives for account development, customer engagement, and territory execution
- Coordinate with Sales Management, Account Directors, Customer Success, Solutions Specialists, and cross-functional partners
- Identify process gaps, customer trends, and recurring needs and communicate recommendations
- Support Account Plan activities within assigned open territories
- Work with Regional Directors and Account Directors to achieve open-territory and regional sales goals
- Support prospecting, qualifying, advancing, and closing sales opportunities through phone, email, virtual meetings, and technology demonstrations
- Participate in account planning and handoffs
- Provide status updates and reporting to managers and sales leaders
- Communicate with internal and external customers across multiple time zones
- Fulfill team support roles and special projects
- Perform other duties as assigned by management
Requirements:
- Highly flexible and adaptable to change
- Driven to succeed
- Strong listening skills; ability to work well with external and internal customers
- Strong presentation skills
- Comfortable applying technology for routine job tasks and product demonstrations
- Outstanding organizational and time management skills
- Proficiency in PC and Microsoft Office applications
- BA or BS degree strongly preferred
- At least two (2) years of successful sales or customer interaction experience
- Direct sales, marketing or editorial experience
- Experience with digital sales products/applications and contact management systems such as Salesforce
Benefits:
- Comprehensive and rewarding Total Rewards package
- Variable Sales incentive compensation program
- Annual target variable compensation of $12,500 USD (actual incentive earnings may vary)
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