Sales Development Manager
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Job Description
Sales Development Manager leading SDR teams and outbound growth for Kings III, which provides emergency communications services. Coaching performance, optimizing sales technology, and driving qualified appointments.
Responsibilities:
- Lead, coach, and develop a team of 10–15 Sales Development Representatives
- Set expectations and coach performance against activity volume, appointments set, conversion to agreement, and unit wins
- Create a healthy, accountable, and positive culture supporting individual and team development
- Partner with Sales Enablement and HR to recruit, onboard, and retain talent
- Manage team metrics through Salesforce and Power BI performance dashboards, reporting, and SalesLoft analytics
- Lead weekly, monthly, and quarterly performance reviews
- Diagnose SDR performance issues and create action plans with the Director
- Collaborate with managers and the Director to improve SDR systems, cadences, and outbound processes
- Support optimization of Salesforce, SalesLoft, and Monday.com
- Support integration and rollout of AI tools and emerging technology for outbound prospecting
- Work with Marketing to identify trends, share feedback, and optimize lead generation
- Collaborate with BDMs and regional leaders to align SDR outreach with market opportunities
- Monitor and improve SDR-to-BDM alignment, handoffs, and conversion
- Generate qualified appointments through cold calling and email outreach to fuel revenue for outside sales, vertical markets, and national accounts
Requirements:
- High school diploma or equivalent
- 2+ years of B2B outbound cold calling with a track record of exceeding quota
- Experience managing SDR teams OR 2+ years SDR experience at Kings III with a track record of overperforming both in appointment quota and quality metrics, proactively assisting team members and leading while not in a direct leader role
- Strong coaching and development skills
- Familiarity with Salesforce, SalesLoft and business intelligence tools; Power BI a plus
- Genuine interest in learning and applying new tools, especially AI, to outbound selling
- Comfortable navigating ambiguity and making fast, informed decisions
- Previous success integrating AI tools into sales workflows preferred
- Willingness to travel occasionally, about 4–6 trips per year, mostly to the Dallas-Fort Worth area
Benefits:
- Medical insurance with 1 HSA and 2 PPO plan options
- Flex Spending Account (FSA)/Dependent Care FSA
- Dental, vision, life, short- and long-term disability insurance
- Critical illness and hospital indemnity plans
- 401k with company contribution
- Employee Assistance Program (EAP)
- Company paid telemedicine
- 24/7 access
- Wellness Program
- Employee discount program
- 8 paid holidays, plus 1 floating holiday
- 15 days of PTO accrued in year 1
- Generous referral bonus program
- Work life balance
- Team building, attendance at annual kickoff each January, and other fun events
- Relaxed professional dress code
- Remote role with occasional travel
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