Sales Development Representative – DACH
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Job Description
Sales Development Representative generating qualified DACH enterprise pipeline for Omilia's conversational AI and contact centre platform. Prospecting, qualifying leads, and booking discovery meetings across Germany, Austria, and Switzerland.
Responsibilities:
- Generate qualified pipeline for Omilia's DACH enterprise sales team through outbound prospecting and inbound lead qualification
- Identify, engage, and qualify senior decision-makers at target enterprise accounts
- Convert prospect interest into discovery meetings for Account Executives
- Own top-of-funnel pipeline generation for assigned DACH territories and meet monthly and quarterly targets
- Build and execute multi-touch, multi-channel sequences across phone, email, LinkedIn, and social
- Qualify inbound leads from marketing campaigns, events, and website activity
- Represent Omilia in DACH prospect interactions and communicate its value proposition
- Maintain complete prospecting records in Salesforce
- Research and build targeted prospect lists using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools
- Conduct discovery conversations and qualify budget authority, need, and timing
- Adapt outreach to DACH procurement cultures and business norms
- Partner with marketing on DACH campaign follow-up
- Collaborate with Account Executives on territory priorities, meeting briefs, and joint account planning
- Develop working knowledge of Omilia products including OCP, miniApps, Pathfinder, CoPilot, TalkGuard, and OptimizeIQ
- Maintain awareness of GDPR and the EU AI Act for enterprise AI and contact centre deployments
- Track personal KPIs and participate in pipeline reviews and coaching with the Sales Director
- Occasionally travel within DACH for trade shows, industry events, and internal meetings, up to 10% of the time
Requirements:
- Native German level and fluent English
- 1–3 years of experience in a sales development, business development, or outbound prospecting role
- Preferably experience within enterprise SaaS, CCaaS, conversational AI, or B2B technology
- Demonstrated track record of meeting or exceeding outbound prospecting and meeting-booking targets in a structured SDR or BDR environment
- Proficiency with Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms such as Outreach, Salesloft, or Apollo
- Strong written and verbal communication skills in English
- Ability to craft personalised cold outreach and hold discovery conversations with senior CX, IT, and operations decision-makers
- Awareness of business cultures, procurement norms, and communication styles across DACH markets
- Ability to adapt outreach tone and approach
- Organised and self-directed work style
- Bachelor's degree in Business, Communications, Marketing, or a related discipline
- Nice to have: exposure to contact centre technology, CCaaS, IVR, or conversational AI
- Nice to have: familiarity with Omilia's platform or competing platforms
- Nice to have: experience prospecting into large enterprise accounts across DACH financial services, insurance, telecommunications, or utilities
Benefits:
- Fixed compensation
- Long-term employment with the working days vacation
- Development in professional growth (courses, training, etc)
- Being part of successful cutting-edge technology products that are making a global impact in the service industry
- Proficient and fun-to-work-with colleagues
- Apple gear
- Equal opportunity, diverse, and inclusive workplace
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