Sales Development Representative
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Job Description
Sales Development Representative generating outbound opportunities for Firefly’s automated cloud resilience platform. Qualifying prospects and scaling outreach across US and EMEA markets.
Responsibilities:
- Identify potential customers and generate new business opportunities in the US and EMEA market, focusing on outbound activity and conference leads
- Contact and qualify potential customers
- Set appointments and follow up on leads
- Track progress toward meeting sales goals
- Collaborate with the sales team to develop strategies for reaching sales targets
- Use CRM software, LinkedIn Sales Navigator, and sales engagement platforms such as Amplemarket and Outreach to manage and scale outbound activity
- Use AI/LLM tools such as ChatGPT and Claude for prospecting, research, and personalized outreach
- Stay up to date on market trends, competition, and industry developments
Requirements:
- Up to 1.5 years of experience as an SDR in the tech industry
- Comfortable and experienced with cold calling as a core, daily part of prospecting
- Experience or familiarity with DevOps / Cloud-related companies - a big advantage
- Proficiency in customer relationship management (CRM) software
- Working knowledge of, or willingness to quickly learn, AI/LLM tools, LinkedIn Sales Navigator, and sales engagement platforms
- Strong verbal and written communication skills
- Ability to build and maintain relationships with potential clients
- Knowledge of cold calling sales techniques and strategies
- Strong problem-solving and negotiation skills
- Familiarity with Backup/ DevOps / or Cloud-related companies
- Startup or high-growth environment experience
Benefits:
- Fully remote work arrangement
- Diverse and inclusive workplace
- Equal opportunity employer
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