Sales Development Representative
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Job Description
Sales Development Representative qualifying vessel operators and booking discovery calls. Supporting Kaiko Systems’ AI-powered maritime safety software growth within the UniSea Group.
Responsibilities:
- Work and qualify target lists of companies operating vessels
- Conduct daily outbound calling and emailing
- Research prospects' fleets, inspection history, incident history, and potential reasons to work with Kaiko Systems
- Qualify contacts against the customer profile and document disqualifications
- Contact new leads within 24 working hours and progress them through sales stages
- Book discovery calls and provide Account Executives with detailed prospect context and commitments
- Maintain accurate CRM records and keep prospect lists current
- Develop sufficient shipping-domain knowledge to conduct credible first conversations with fleet managers
- Identify effective messaging and help improve the sales prospecting playbook
- Own the territory's top-of-funnel activity and contribute to team prospecting practices
Requirements:
- At least 1 year in a sales, outreach, or customer-facing role
- Drive and coachability valued highly
- Comfortable making phone calls to unsolicited prospects
- Resilience when handling rejection
- Strong research instinct for identifying the right contact and relevant customer needs
- Organised and reliable, with timely follow-ups
- Receptive to feedback and able to act on it
- Fluent English
- Additional languages relevant to company markets are an advantage
- Ability to work remotely with discipline
- Working day must overlap substantially with Central European Time
- Willingness to travel occasionally for team meetings and industry events
Benefits:
- Fixed-term 12-month contract
- 40 hours/week
- 24 days of annual leave
- Clear career path toward Account Executive
- Direct feedback and coaching
- Direct access to decision-makers
- Backing of the UniSea Group
- Regular team time together and company events
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