Sales Engineer
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Job Description
Sales Engineer role focusing on ERP e-automate and add-on solutions, providing tailored product demonstrations and technical expertise for sales teams and prospects.
Responsibilities:
- Conduct tailored product demonstrations based on prospect requirements.
- Clearly articulate the value and differentiators of ECI solutions versus competitors.
- Translate technical concepts into accessible language for business stakeholders.
- Support scoping, discovery, and proposal review sessions; gather technical and business requirements.
- Evaluate if client needs are met through standard product features or require custom development.
- Present solution options with risk-benefit analysis and strategic recommendations.
- Collaborate cross-functionally with product development, marketing, and sales teams to drive continuous improvement and customer alignment.
- Build solution documentation and contribute to marketing initiatives like webinars and trade shows.
- Continuously train internal sales and aftermarket teams on updates and demo strategies.
Requirements:
- 3+ years of experience in software pre-sales or sales engineering, demonstrating systems.
- Working knowledge of ERP systems and field service management software.
- Technical fluency with APIs, SQL, and familiarity with cloud deployment models (AWS, Azure, multi-tenant).
- Excellent presentation, communication, and writing skills including web-based demos and proposal responses.
- Ability to influence and educate both technical and non-technical audiences.
- Bachelors degree in Computer Science, Engineering, Business, or a related field (preferred).
- Familiarity with Salesforce.com, MS Teams, and Microsoft Office Suite.
- Travel up to 20%.
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