Sales Manager – After Sales & Service Business
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Job Description
Sales Manager growing Sumitomo’s industrial drive technology after-sales and service business across Northwest France. Managing customer relationships, field visits, technical offers, negotiations, and orders.
Responsibilities:
- Represent Sumitomo’s after-sales service, project, series production, and distribution activities
- Build long-term business relationships with existing, new, and prospective customers in Northwestern France
- Manage the entire after-sales customer journey to ensure a satisfactory customer experience
- Coordinate regional activities with support teams
- Manage existing accounts and develop sales in France, both directly and through business partners
- Define target applications, industries, and customers
- Retain existing customers, acquire profitable new customers, and develop lasting relationships
- Organize and conduct customer visits, present the company and its products, and generate interest
- Assess applications and analyze failures
- Determine the appropriate equipment, calculate pricing, and prepare quotations
- Lead commercial negotiations
- Collaborate with factories and the internal sales department
- Initiate approved orders for processing by the factories
- Support factories in order processing and complaint management
- Monitor markets and trends and report findings to management
- Support management in preparing the annual budget and monthly order intake forecasts
Requirements:
- Solid experience required, including at least 2–3 years of relevant sales experience in an industrial B2B environment
- Experience in mechanical or electrical engineering and/or mechanical power transmission, ideally in an engineering or maintenance role
- Proficiency in Microsoft Office and other business tools, such as Salesforce CRM
- Excellent professional network and the ability to act as a true business partner
- Ability to understand customers, their applications, markets, and needs
- Strong commercial acumen
- Analytical, organized, and structured mindset
- Good stress-management skills
- Willingness to travel within France and, if necessary, occasionally in Europe
- Fluency in French and English required
- An engineering degree is not required
Benefits:
- Remote work
- Reimbursement of business travel expenses and hotel accommodation for overnight trips
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