Sales Performance Analyst – Experienced
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Job Description
Sales Performance Analyst supporting BGS Go-To-Market efforts by providing data-driven insights. Collaborating with teams to improve processes and enhance sales performance visibility.
Responsibilities:
- Assist in the development of services sales forecasts and long-range business planning.
- Analyze active and prior customer contracts to support renewals, upsell opportunities, product coverage, invoicing continuity, and sales order recognition.
- Apply strong analytical and systems-thinking skills to collect, synthesize, and interpret data, and improve processes and best practices.
- Develop, enhance, maintain, and automate dashboards and executive reports that track key metrics such as renewal rates, churn, ARR/MRR trends, forecast accuracy, and pipeline health.
- Partner with cross-functional teams to improve Salesforce processes, data quality, order management, and revenue recognition.
- Lead and coordinate cross-functional projects to address complex issues and drive simplified, actionable solutions.
- Track and report on key performance metrics, identify trends, risks, and opportunities, and recommend corrective actions.
- Prepare executive-level presentations and communicate findings clearly to both technical and non-technical stakeholders.
- Work independently with minimal direction, demonstrate professionalism and leadership, and ensure timely follow-up on action items and issue resolutions.
- Support ad hoc reporting and analysis to answer business questions and improve decision-making.
Requirements:
- 3+ years of experience in sales operations, revenue operations, finance, analytics, or a related role
- 3+ years’ experience interfacing with senior and executive leadership
- 3+ years’ experience with program/project management and/or leading projects in a cross-functional environment
- 4+ years of experience using digital tools which include Microsoft Office Products
- Bachelor’s Degree or higher
- Salesforce, Tableau experience preferred
- Experience with artificial intelligence (AI) tools in a business environment
- 4+ years of experience with financial analysis, planning, and forecasting
- 4+ years of experience in SaaS, digital services, or subscription-based businesses
Benefits:
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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