Sales Support, Clinical Application Specialist
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Job Description
MedTech specialist supporting surgeons and sales teams with clinical applications, product demonstrations, and training. Driving medical-device adoption across South Korea.
Responsibilities:
- Provide clinical and technical support to the sales team throughout the sales process
- Attend surgical procedures and clinical cases to provide product and application support to surgeons and operating theatre staff
- Conduct product demonstrations, clinical presentations, and hands-on training for healthcare professionals
- Support surgeons and clinical teams in the appropriate and effective use of medical devices during procedures
- Assist with product implementation, installation, onboarding, and customer training
- Develop working relationships with surgeons, nurses, hospital staff, and other clinical stakeholders
- Work with the sales team to identify customer needs, support opportunities, and contribute to commercial targets
- Provide ongoing post-sales clinical support and ensure customer satisfaction
- Gather customer feedback and communicate clinical or product-related insights to internal teams
- Support workshops, conferences, exhibitions, and other medical education or commercial events
- Maintain knowledge of company products, clinical applications, and relevant surgical procedures
- Travel regularly within South Korea and, where required, across the region to support customers and surgical cases
Requirements:
- Bachelor's degree in Nursing, Biomedical Science, Medical Technology, Life Sciences, or a related healthcare/clinical field
- Previous experience working in a surgical environment or regularly attending surgical cases is essential
- Experience in medical devices, surgical equipment, healthcare technology, or a related MedTech environment is highly preferred
- Clinical experience as a scrub nurse, operating theatre nurse, surgical assistant, clinical specialist, application specialist, or similar role would be advantageous
- Comfortable working in operating theatres and interacting directly with surgeons and clinical teams
- Strong understanding of clinical procedures and ability to explain and demonstrate medical products
- Excellent presentation, communication, and interpersonal skills
- Experience providing clinical training, product demonstrations, and in-theatre support
- Commercial mindset and ability to work collaboratively with sales teams and support business development activities
- Strong organisational skills and ability to manage multiple customers and priorities
- Willingness and flexibility to travel extensively within Thailand and occasionally across the region
- Professional level of English communication is preferred
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