SAP Support Consultant, Finance
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Job Description
SAP Finance Support Consultant resolving incidents and supporting financial processes in S/4HANA. AGILITA delivers SAP solutions and cloud services for businesses in Switzerland and Germany.
Responsibilities:
- Serve as the primary point of contact for customers regarding SAP application support, with a focus on Finance
- Receive, analyze, and process support requests and incident reports via the ticketing tool
- Ensure stable, high-quality day-to-day operational SAP support for customers
- Analyze incidents, change requests, and error messages related to financial processes
- Reproduce, analyze, and sustainably resolve issues in customer systems
- Work closely with and coordinate with internal subject-matter experts and SAP on complex topics
- Provide clear and traceable documentation of solutions, workarounds, known errors, and process documentation
- Provide cover for and support adjacent SAP modules within the support team
Requirements:
- University degree in (business) information systems, business administration, finance, or a comparable qualification combined with a strong understanding of business processes
- Several years of experience in SAP Finance, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Excellent knowledge of end-to-end finance processes, including customizing in the FI, CO, and AA modules, and ideally adjacent modules such as SD, MM, and PP
- Experience in SAP application support and using ticketing tools
- Analytical, solution-oriented, and customer-focused mindset
- Independent, structured, and reliable working style
- Ability to work effectively in a team, resilience, and enthusiasm for operational support and customer interaction
- Excellent written and spoken German and English
Benefits:
- Professional development through individually tailored training and SAP certifications
- Structured working environment with clear processes and modern ticketing support
- Open, informal first-name culture and a supportive team
- Varied support assignments in SAP S/4HANA and SAP S/4HANA Cloud
- Close collaboration with Finance and Logistics experts in interdisciplinary teams
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