SAP Workforce Consultant
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Job Description
SAP Workforce Consultant for project support in Brazil. Responsible for user assistance, incident tracking, and communication with global teams.
Responsibilities:
- Assist users and clients in Brazil
- Monitor and track support tickets
- Serve as the interface between the client and the global team
- Translate and detail functional requirements for the technical team in India
- Oversee incident resolution through to completion
- Ensure clear and efficient communication among all stakeholders
Requirements:
- Experience with SAP Workforce / WFS
- Experience in functional support (AMS or SAP Service Desk)
- Experience in analyzing and tracking incidents and service requests
- Advanced English for written and verbal communication
- Strong communication skills and a consultative approach to user support
Benefits:
- Remote SAP Workforce Consultant
- Work on a support/maintenance project
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