SDE II, Conversational AI Developer
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Job Description
SDE II Conversational AI Developer at Full Potential Solutions focusing on developing ChatBots and handling complex conversational flows with team collaboration and Agile processes.
Responsibilities:
- develop and maintain ChatBots
- handle complex conversational flows
- integrate APIs
- conduct impact analysis
- optimize and review code
- train voice bots and manage integrations
- build and deploy multi-language bots
- collaborate with teams and stakeholders
- participate in Agile development processes
- manage project tasks in JIRA
- work in a shift from 2 pm to 11 pm (IST)
Requirements:
- 5-7 years of strong experience in developing ChatBots
- handling complex conversational flows and knowledge on training NLP
- strong experience in NodeJs or Python programming
- API integrations
- handling complex logic and impact analysis
- strong understanding of code optimization
- standard development practices for bot
- unit test cases and code review
- good understanding of voice bot
- voice platform integrations
- bot training and impact of training
- understanding of multi language bot building, deployment
- integrating multiple channels with pros and cons of implementation
- experience in agent handover scenarios with CRM modules available in markets eg. Salesforce and RingCentral
- at least one conversational AI platform certification (Cognigy, Yellow.AI, Kore.AI, Lex, Luis, Google Dialog flow, IBM Watson)
Benefits:
- lucrative compensation program
- medical, dental, and vision benefits
- opportunity for high-potential career growth
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