Security Business Analyst – Access Management
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Job Description
Security Business Analyst supporting Ping Identity and Okta access-management engagements at GuidePoint Security. Documenting requirements, coordinating delivery, and preparing client deliverables remotely.
Responsibilities:
- Assist in documenting business and technical requirements for Access Management engagements involving Ping Identity and Okta
- Participate in discovery sessions and workshops; capture notes, action items, and decisions
- Draft functional specifications, user stories, and use case documentation under senior guidance
- Maintain requirements traceability matrices
- Flag requirements gaps, conflicts, and dependencies
- Create and update process flow diagrams and current/future-state documentation for authentication and federation workflows
- Document integration requirements for SSO, MFA, and API security implementations
- Maintain engagement plans, timelines, milestones, and task tracking
- Track deliverables, action items, decisions, dependencies, risks, issues, and blockers
- Prepare kickoff, status-call, and steering-committee materials
- Produce status reports and engagement dashboards
- Support engagement closeout, documentation organization, and knowledge-transfer preparation
- Support day-to-day client communications and coordinate meetings, workshops, and review sessions
- Prepare agendas, capture minutes, distribute action items, and draft client-facing communications
- Review deliverables for completeness and formatting before senior review
- Maintain documentation standards, templates, naming conventions, and repository organization
- Update delivery playbooks, templates, and standard operating procedures
- Participate in lessons-learned sessions and document findings
- Support presales information gathering for LOE estimates and SOW preparation
- Collaborate with senior consultants, architects, engagement leads, client technical teams, and GuidePoint delivery teams
Requirements:
- Bachelor's degree in Business, Information Systems, Computer Science, or related field — or equivalent work experience
- 0–2 years of experience in business analysis, IT coordination, or professional services support; internships and co-ops count
- Basic conceptual understanding of Identity and Access Management
- Conceptual understanding of Single Sign-On (SSO) and federation, including SAML, OAuth, and OIDC
- Understanding of Multi-Factor Authentication (MFA) and its role in security
- General understanding of identity platforms within enterprise security
- Strong organizational skills, attention to detail, and follow-through
- Clear written and verbal communication skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Proficiency with Microsoft Office Suite: Word, Excel, and PowerPoint
- Proficiency with collaboration tools such as Smartsheet, Jira, Confluence, or equivalent
- Self-starter mentality with a willingness to learn
- Up to 10% travel
- Sedentary work
- Substantial movement of wrists, hands, and/or fingers for a minimum of 8 hours a day
- Close visual acuity for computer terminal viewing and/or extensive reading for a minimum of 8 hours a day
- U.S.-based work requirement
Benefits:
- Fully remote, U.S.-based workforce
- Unlimited PTO benefit
- Group Medical Insurance options: Zero Deductible PPO Plan with GuidePoint paying 90% of employee premiums and 70% of family premiums, or High Deductible Health Plan with HSA with GuidePoint paying 100% of employee premiums and 75% of family premiums
- HSA contributions of $850 annually for employees or $1,750 annually for families
- Group Dental Insurance with GuidePoint paying 100% of employee premiums and 75% of family premiums
- 12 corporate holidays
- Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
- Access to vendor training
- Mentorship and regular feedback/coaching
- Career growth opportunities
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