Senior Account Executive
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Job Description
Senior Account Executive promoting and selling Pace Analytical services in assigned territory. Responsible for customer retention and increasing market share through business growth.
Responsibilities:
- Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention.
- Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.
- Visits customer establishments to evaluate needs or to promote services as needed.
- Maintains customer records using automated systems.
- Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.
- Contacts new or existing customer to discuss how specific products/services can meet their needs
- Maintains an in-depth knowledge of complete line of services.
- Provides very complex to specialized analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices.
- Provides guidance and participates in training on sales tactics to new Account Executives.
- Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
- Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.
- Ensures the accuracy of very complex to specialized sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
- Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
Requirements:
- Bachelor's degree in business administration, chemistry, operations, or a closely related field
- five (5) years of customer support experience, including experience with complex to specialized programs or operations
- Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation
- Valid Driver's License
- Knowledge of principles and methods for showing, promoting, and selling products or services
- Complex to specialized knowledge of principles, practices and techniques of sales effectiveness
- Intermediate to complex methods to resolve sales and customer problems, questions and concerns.
- Understanding of various testing tools, equipment, and processing.
- Correct business English, including spelling, grammar and punctuation
Benefits:
- competitive salaries
- medical
- dental vision
- 401K retirement savings plan (100% vested immediately in the employer match)
- life
- disability and voluntary benefits
- paid time off for holiday
- sick and vacation days
- HSA
- wellness program
- flexible spending accounts
- tuition reimbursement
- Employee Assistance program
- parental leave
- optional legal coverage and ID theft
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