Senior AI Engineer – GTM
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Job Description
Senior AI Engineer building production AI systems for Paddle, a Merchant of Record for digital product companies. Automating GTM workflows across segmentation, account research and sales operations.
Responsibilities:
- Design and build AI-powered systems for account segmentation, enrichment, scoring, prioritisation and buying-signal detection
- Develop and deploy agentic workflows for account research, outbound personalisation, call summarisation and CRM hygiene
- Write production-quality code and build integrations, data pipelines and services
- Take solutions from prototype to reliable daily use
- Optimise systems for quality, latency and cost through evaluation, prompt design, model selection, routing, caching, context management and token optimisation
- Establish practical patterns for AI systems, including monitoring, guardrails, documentation and measures of business impact
- Work closely with Marketing, Sales and RevOps to solve high-value problems and build practical AI solutions
- Own the full lifecycle of systems, including evaluation, observability, reliability and cost optimisation
Requirements:
- Strong software engineering experience
- Ability to independently take a problem from technical design through to production
- Python and SQL experience particularly relevant
- Hands-on experience building applications with large language models, APIs, retrieval systems, agents or other applied AI technologies
- Understanding of evaluating and operating AI systems in production
- Ability to manage hallucination risk, latency, reliability, context limits and variable model costs
- Experience with structured and unstructured data
- Experience building integrations and turning information from multiple sources into useful systems
- Understanding of ICP, segmentation, pipeline, buyer intent and sales workflows
- Direct GTM experience beneficial but not essential
- Ability to work directly with users, handle ambiguity, and balance speed, quality and maintainability
Benefits:
- Unlimited holidays
- 4 months paid family leave regardless of gender
- Remote work from anywhere, from one of Paddle’s hubs, or a combination of both
- Annual learning fund
- Regular internal and external training
- Personal development support and exposure to new challenges
- Inclusive and supportive workplace accommodations
- Transparent, collaborative and respectful culture
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