Senior Alliance Manager
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Job Description
Senior Alliance Manager growing VAR partnerships across Microsoft, Sage, Netsuite, and Acumatica ecosystems. Driving pipeline, partner revenue, and joint customer success for AvidXchange AP automation software.
Responsibilities:
- Manage and grow VAR partnerships within the Microsoft, Sage, Netsuite, and Acumatica ecosystems
- Serve as the primary point of contact for partners
- Develop, execute, and evolve go-to-market plans with partners across sales, marketing, solutions consulting, and leadership
- Own sales pipeline and net new revenue generated through VAR partnerships
- Lead regular communications with partner sales organizations, including sales meetings, pipeline reviews, and operational updates
- Monitor and analyze partner performance using referral activity, leads, win-loss data, marketing effectiveness, and engagement metrics
- Act as the internal voice of the partner, collaborating with product, marketing, sales, and post-sales teams
- Identify partner key performance objectives and align them with AvidXchange’s business goals
- Build proficiency in AvidXchange solutions and present at events, tradeshows, webinars, and partner meetings
- Coordinate resolutions for joint customer issues and escalations
- Maintain CRM and the Partner Portal to enable VAR account teams and sellers
- Share best practices and support a collaborative, results-oriented team environment
Requirements:
- 8–10+ years of experience in a SaaS software company
- Strong understanding of accounting system partners and VARs
- Proven success developing and managing strategic partnerships
- Strong network within the Microsoft, Netsuite, Sage, and Acumatica ecosystems, including VARs and Microsoft Channel partner ISV program contacts
- Experience contributing to and executing demand generation and marketing programs
- Ability to work cross-functionally on process improvement, issue resolution, and workflow optimization
- Knowledge of finance operations for middle-market companies; Accounts Payable knowledge is a plus
- Ability to manage multiple projects and tasks while maintaining attention to detail
- Proven presentation skills in person and virtually
- Proficiency in Salesforce, Microsoft Office (Excel, PowerPoint), and virtual meeting tools (Teams, Zoom, WebEx)
- Willingness to travel up to 50% of the time
- Curious, creative, and self-motivated with a bias toward action
Benefits:
- 18 days PTO
- 11 holidays (8 company recognized and 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive healthcare
- High Deductible Health Plan option with $0 monthly premium for teammate-only coverage
- 100% AvidXchange-paid Dental Base Plan coverage
- 100% AvidXchange-paid Life Insurance
- 100% AvidXchange-paid Long-Term Disability
- 100% AvidXchange-paid Short-Term Disability
- Employee Assistance Program (counseling services, legal and financial consultations, and health advocacy)
- Onsite Health Clinic with Atrium Health for teammates and eligible dependents
- 401(k) match: 100% match on the first 3% of salary, plus 50% match on the next 2%
- 8 weeks of parental leave, 100% paid by AvidXchange (subject to eligibility)
- Discounts on pet, home, and auto insurance
- WeeCare childcare service
- Perks at Work discount program
- Onsite gym fitness center, yoga studio, and basketball court
- Tuition reimbursement up to $5,250 (subject to eligibility)
- Hybrid workplace flexibility
- Free parking
- Work/life balance and development programs
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