Senior Analyst, Loss Analysis
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Job Description
Senior Analyst, Loss Analysis at Freedom Mortgage overseeing QC and compliance for insurer claims. Supporting leadership on procedure updates and managing incoming analysis workloads.
Responsibilities:
- Complete QC reviews of finalized loss analysis to safeguard Freedom’s assets and ensure compliance with insurer requirements
- Manage incoming volumes ensuring even distribution to team members
- Present regulatory changes to team leadership and provide assessment of team impacts
- First level escalation point for team case issues and rebut insurer curtailments for all government insured filed claims, including conveyance, claims for advances, loss mitigation and non-conveyance claims
- Quality Control review for completed loss analysis reviews including supplemental claims to reduce loss exposure and ensure Freedom recovers all government insurance benefits
- Design and prepare reporting to team leadership on volumes, analyst portfolio flows and SLA compliance
- Assist in compiling claims data for government claims audits, in addition reviewing auditor’s findings and providing rebuttal responses
- Oversee monthly write offs of remaining balances once all claims and supplemental funds received on an account
- Act as a subject matter expert to the Loss Analysis department to ensure compliance on all claims filings
- Assist team leadership in designing and testing new technology solutions
- Correspond with vendors and site employees
- Act as a point of contact/liaison, ensuring that policies and procedures relating to invoicing and remittance are followed, including compliance with federal laws and regulations
Requirements:
- High School diploma or equivalent required
- Bachelor’s Degree from a Four (4) year College or University preferred
- Minimum of six (6) years of experience in the rebuttal of compensatory fees and curtailments process, investor claims processing, auditing, and loss analysis reporting; or equivalent combination of education and experience
- Strong understanding of FHA, VA and GSE claims guidelines
- Excellent organization skills
- Attention to detail with a high level of accuracy
- Microsoft Office experience and advanced Excel knowledge
- Ability to manage time well and prioritize tasks
- Ability to effectively present information to supervisory, etc.
- Ability to write reports and correspondence
- Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies, and procedures
- Ability to calculate basic financial figures and amounts
- Proficient in computer skills and knowledge of word processing, spreadsheet, accounting, general ledger, accounts receivable, accounts payable, e-mail and internet software
Benefits:
- PTO
- medical
- dental
- vision
- 401(k) plan with company match
- life insurance
- long term and short-term disability options
- FSA/HSA
- tuition reimbursement
- other voluntary benefits
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