Senior Business Analyst
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Job Description
Senior Business Analyst improving business processes, data, and technology solutions for a Commercial Lines insurance team. Leading complex requirements, prototypes, testing, and cross-functional initiatives.
Responsibilities:
- Collect, develop, analyze, document and communicate business needs and requirements
- Liaise and collaborate with technology and business organizations
- Assess assignment needs through direct interaction with management, leadership, technology, business and customers
- Analyze requirements and develop specifications, storyboards and prototypes for integrated solutions
- Support or lead highly complex business and technical processes across multiple departments or lines of business
- Serve as a subject matter expert and potentially lead large-scope projects
- Provide technical expertise across business functions and understand relationships between business, data and technology
- Manage collection, analysis, documentation and coordination of multiple business and technical requirements
- Facilitate planning and requirements-gathering sessions with business partners
- Establish business-partner relationships and manage innovative solution development and implementation
- Provide technical coaching and mentoring to less experienced team members
- Research and apply best practices to technology solutions
- Define business needs, align them with priorities and assess impacts on other processes
- Advise business partners on options, technical limitations, risks and cost-benefit considerations
- Oversee requirements documentation and participate in prototype development
- Collaborate with project managers across requirements, design, testing, implementation and maintenance
- Support development and execution of test/use cases
- Define when to employ automation and determine its impact
- Participate in, facilitate and lead project meetings and sessions
- Support complex reports and report requirements
- Analyze and provide production support for complex or escalated issues
- Partner with technology development to provide solutions
- Provide support through the warranty period when needed
Requirements:
- Typically requires seven to ten years of relevant technical and business work experience
- In-depth knowledge of business operations, requirements processing, business modeling concepts, information systems and project life-cycle knowledge, and business process development
- Bachelor’s degree in related field, specialized training, certification or equivalent work experience
- Knowledge of Industry Business Analysis Best Practices preferred
- Analytical thinking and problem-solving skills
- Ability to communicate technical and business concepts effectively
- Conceptual thinking and ability to recognize patterns and relationships
- Professional or technical consulting expertise
- Information seeking and in-depth research skills
- Innovation and process improvement skills
- Ability to mentor and develop others
- Relationship-building skills
- Self-management, planning, organization, flexibility and ability to perform under stress
- Business function knowledge, including IT, marketing, sales, finance, HR or engineering
- Business operations analysis skills
- Business requirements analysis and technical design requirements knowledge
- Business data requirements knowledge
- Information systems knowledge covering hardware, software and networks
- Ability to use a personal computer and standard office equipment
- Ability to sit and/or stand for extended periods
- Ability to travel as necessary
Benefits:
- Hybrid/Flex work arrangement or remote location
- Full-time, exempt role
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