Senior Business Analyst
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Job Description
Senior Business Analyst bridging business and technology for Trissential's client's legacy Offender Management System replacement. Leading requirements, stakeholder facilitation, process analysis, and implementation readiness.
Responsibilities:
- Serve as the primary liaison between business stakeholders, technical teams, and implementation vendors
- Elicit, analyze, document, and validate business requirements with business subject matter experts
- Translate business needs into detailed functional and technical requirements supporting development
- Facilitate workshops, requirements sessions, solution reviews, and stakeholder meetings
- Collaborate with vendor business analysts to clarify requirements and maintain alignment throughout the development lifecycle
- Analyze existing business processes and identify process improvement and optimization opportunities
- Develop and maintain business process flows, use cases, requirement documentation, and data models
- Facilitate solution discussions and support issue resolution through negotiation and problem-solving
- Ensure delivered solutions align with business expectations, project objectives, and operational requirements
- Assist project managers and fellow business analysts in maintaining momentum and alignment across workstreams
- Support testing, validation, user acceptance activities, and implementation readiness efforts
- Contribute to a multi-year program replacing a legacy Offender Management System
Requirements:
- 10+ years of Business Analysis, Business Liaison, or related IT experience supporting enterprise technology initiatives
- Strong business analysis expertise in requirements elicitation, documentation, validation, and management
- Excellent negotiation, stakeholder management, and relationship-building skills
- Ability to work effectively with both business and technical audiences
- Strong facilitation skills for workshops, meetings, and solution discussions
- Experience creating process flows, business requirements documents, user stories, use cases, and functional specifications
- Solid understanding of data modeling concepts and business process analysis
- Strong problem-solving capabilities with diplomacy and professionalism
- Experience working within large-scale software implementations or system modernization projects
- Outstanding verbal, written, presentation planning, and communication skills
- Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field
- CBAP, PMI-PBA, or similar Business Analysis certifications preferred
- Additional certifications in Agile, Project Management, or Process Improvement advantageous
- Experience supporting public sector, government, justice, corrections, or regulatory environments is a bonus
- Experience working directly with third-party software implementation vendors is a bonus
- Knowledge of requirements management tools and business process modeling platforms is a bonus
- Experience supporting agile, hybrid, or traditional project delivery methodologies is a bonus
- Familiarity with enterprise application modernization initiatives and complex system replacement projects is a bonus
- Must be authorized to work in the United States
Benefits:
- Company-sponsored benefits
- Extensive medical plans
- Dental insurance
- Vision insurance
- HSA with company contribution
- Company-sponsored life insurance
- Short-term disability insurance
- Long-term disability insurance
- Voluntary legal plans
- Hospital plans
- Accident plans
- Pet wellness plans
- 401(k) with matching
- Paid holidays
- Paid time off
- Career development and advancement opportunities
- Strong team culture
- Fully remote work environment
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