Senior Business Analyst
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Job Description
Senior Business Analyst improving pharmaceutical supply chains through SkyCell’s temperature-controlled containers, IoT, and digital platform. Translating business needs into automated processes and reliable product functionality.
Responsibilities:
- Collaborate with business teams and stakeholders to analyse, improve, and automate company processes
- Elicit, gather, and document requirements and translate them into functional specifications
- Develop and maintain user stories, use cases, process flows, and activity diagrams
- Assess business impacts of technical decisions and verify strategic alignment
- Shape the product roadmap and prioritize features with teams and stakeholders
- Guide and clarify requirements for development teams throughout the delivery lifecycle
- Support quality assurance by reviewing test cases and assisting with validation
- Contribute to automation and non-functional testing strategies
- Triage incoming requests, bugs, and improvement opportunities
- Resolve technical issues and remove cross-functional blockers
- Manage projects with defined milestones and deliverables
- Communicate project progress and risks effectively
- Create documentation and training materials to support end-user adoption of new functionality
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience
- Extensive experience in Business Analysis, Product Analysis, or a related role
- Experience gathering, documenting, and translating requirements into actionable deliverables
- Experience working closely with technical teams and understanding system-level impacts
- Solid understanding of integrations, APIs, and data flows
- Strong problem-solving and troubleshooting skills
- Ability to manage complex cross-functional dependencies
- Hands-on experience facilitating workshops, interviews, and stakeholder sessions
- Excellent communication and presentation skills for technical and non-technical audiences
- Familiarity with Agile/Scrum methodologies and backlog management tools such as Jira and Confluence
- Experience with product ownership or product strategy is a benefit
- Knowledge of process modelling techniques such as BPMN and UML
- Ability to define KPIs and measure product or project impact is a plus
- Detail-oriented with a strong commitment to accuracy and quality
- Professional certifications such as CBAP, PMI-PBA, or CSPO are an advantage
- Must be located in, or able to relocate without sponsorship to, one of the advertised locations
- Must be authorized to work in the current country of residence without sponsorship
- SkyCell cannot provide visa or work permit sponsorship
Benefits:
- Purpose-driven work contributing to a more sustainable future in global logistics and healthcare
- Work with cutting-edge technology in supply chain innovation
- Supportive global team with talented individuals from over 40 countries
- Continuous learning and development opportunities
- Career advancement opportunities
- Flexible working hours and work-life balance
- Flexible ways of working with remote, hybrid, and on-site options depending on role; this role is fully remote within the advertised country
- Company-wide events
- SkyWeek immersive onboarding program for new joiners
- Competitive maternity and paternity leave
- Generous annual leave package and local bank holidays
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