Senior Channel Manager
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Job Description
Senior Channel Manager expanding telecom broker and sub-agent relationships for Zayo’s bandwidth infrastructure business. Driving partner-led revenue through proposals, product education, forecasting, and sales performance management.
Responsibilities:
- Cultivate and foster relationships with Telecom Service Brokers and Sub-agents.
- Assist agents throughout the sales process by providing proposals and aiding in customer and prospect management.
- Educate the Sub-Agents community about Zayo's complete product portfolio to drive revenue growth and ensure an exceptional partner experience.
- Use knowledge of customers, industry, and services to meet revenue targets.
- Monitor, analyze, and report sales performance and activities using Zayo's CRM tool and other reporting systems.
- Create accurate and timely sales opportunity forecasts.
- Maintain detailed records of agent and customer interactions for sales and forecasting reports.
- Collaborate with internal departments to uphold agent and customer satisfaction and achieve revenue goals.
- Balance teamwork while independently contributing to the overall success of the role.
- Report directly to the Vice President of Channel Sales.
Requirements:
- Bachelor's degree or an equivalent four-year college education.
- Minimum of three (3) years of experience in solution selling to large accounts.
- Minimum of two (2) years of experience in Channel Sales.
- Established relationships with key Telecom Service Distributors and Sub-Agents.
- Demonstrated track record of consistent success in achieving targeted sales goals.
- Excellent verbal and written communication skills.
- Exceptional abilities in customer service and building/maintaining relationships.
- Comprehensive understanding of Zayo Network's value proposition, products, and services, including Ethernet, Wavelength, IP transport, Dark Fiber, Custom Access, and Colocation.
- Familiarity with Google Suite, Microsoft Office, and Salesforce.
Benefits:
- Health insurance
- Life insurance
- Disability retirement plans
- Paid time off
- Paid parental leave
- Excellent dental insurance
- Excellent vision insurance
- Retirement 401(k) Savings Plan
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