Senior Clinical IS Analyst – Epic
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Job Description
Senior Epic HB Claims analyst configuring, testing, and supporting healthcare information systems. Leading application initiatives for UT Health San Antonio, a public research university and healthcare institution.
Responsibilities:
- Manage HB Claims application(s)/module(s) of Epic with little or no supervision
- Collaborate with counterparts from other applications to meet development and implementation objectives
- Work with requestors and users to understand and document current workflows and design optimized future workflows
- Present system enhancement opportunities and creative technical solutions for clinic-related scenarios
- Identify, propose, build, and demonstrate application configuration prototypes
- Perform ongoing maintenance and configuration updates to Epic applications
- Create test scripts, timelines, and plans for application and workflow changes
- Test clinical information system configuration and processes across applications
- Coordinate and participate in requestor and user testing
- Provide tier-two support to end-users remotely and in person
- Monitor, investigate, troubleshoot, and resolve incoming tickets
- Liaise with users and vendors; coordinate fixes, changes, and deployments with vendors, training, and operations
- Serve as project lead for key initiatives and perform assigned project management duties
- Develop, document, and follow internal procedures
- Perform other duties as assigned
Requirements:
- Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment
- Advanced critical and analytical thinking proficiencies
- Excellent verbal/written communication and follow-up skills
- Demonstrated advanced troubleshooting competencies
- Excellent organizational and project management skills
- Bachelor's Degree is required
- A minimum of five (5) years of directly related Epic experience
- In-depth knowledge of software development/build lifecycles
- Epic HB Claims certification must be maintained per Epic Corporation standards
Benefits:
- UT SELECT Medical insurance offered free for employees
- Family medical coverage available through payroll deduction
- Discounted copays and coinsurance through UT Health Physicians
- $50,000 group term life insurance provided free
- $50,000 basic accidental death and dismemberment insurance provided free
- Additional employee and dependent life and AD&D coverage available at group rates
- Three dental insurance plan options, including two PPOs and one dental HMO
- Two vision plan options with standard or enhanced benefits
- Disability insurance
- Flexible spending accounts for dependent day care and healthcare expenses
- Teacher Retirement System (TRS) or Optional Retirement Plan (ORP)
- Voluntary retirement programs with five retirement plan providers
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) based on years of service
- Extended Illness Bank: 8 hours accrued per month
- Paid Family Leave: up to 240 hours (6 weeks) after 6 months of consecutive employment
- 12 paid holidays annually
- Discounts on services, tickets, and gym membership
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