Senior Delivery Manager
Posted 1hrs ago
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Job Description
Senior Delivery Manager leading complex transformation programmes for Iptor, a business technology solutions company. Orchestrating delivery, budgets, risks, vendors, adoption, and measurable outcomes across Portugal, Spain, and Poland.
Responsibilities:
- Mobilise and lead complex, cross-functional transformation programmes from approved business case through implementation, adoption, and benefits realisation
- Create integrated roadmaps, delivery plans, milestones, critical paths, and resource assumptions across concurrent initiatives
- Resolve blockers, sequence dependencies, and drive timely decisions
- Balance scope, schedule, cost, quality, risk, and outcomes, making trade-offs transparent to sponsors
- Establish programme governance, delivery cadences, decision forums, and escalation paths
- Own RAID, dependency, decision, and change-control disciplines
- Provide executive reporting, forecasts, and recovery plans
- Identify systemic risks and capacity constraints and recommend mitigation strategies
- Coordinate initiative leaders, business owners, GTD, data teams, project managers, change leads, vendors, and implementation partners
- Clarify ownership and interfaces across business, platform, integration, security, data, and operational teams
- Lead supplier delivery reviews, milestone acceptance, and commercial discussions with Procurement and Finance
- Apply Agile, Scrum, Kanban, or hybrid delivery methodologies
- Maintain plans, backlogs, and portfolio information using Jira, Confluence, and reporting tools
- Use delivery and outcome metrics to improve performance
- Integrate change impact, communications, training, adoption, and operational readiness into delivery plans
- Define and secure acceptance of release, migration, cutover, support, and operational handover criteria
- Track adoption and benefits with sponsors and intervene when outcomes are at risk
- Own programme budgets, forecasts, resource plans, and vendor commitments within approved tolerances
- Align BTO capacity with project, change, and specialist resources
- Protect investment value through scope management, acceptance, and benefits governance
- Provide financial and capacity insights for portfolio-level decisions
- Act as senior delivery escalation point for complex, cross-functional, or at-risk initiatives
- Represent BTO in steering committees, portfolio reviews, and partner governance forums
- Provide calm, evidence-based leadership while maintaining confidentiality and control
Requirements:
- Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field
- 8+ years of experience leading complex transformation, technology, platform, or operating-model programmes
- Proven end-to-end delivery experience from mobilisation and planning through implementation, adoption, operational handover, and benefits realisation
- Strong expertise in integrated planning, forecasting, RAID, critical-path management, scope, budget, vendor, and benefits management
- Strong Agile and hybrid delivery experience
- Confident user of Jira, Confluence, and portfolio reporting tools
- Working technical literacy across business processes, Power BI/data, AI, automation, integration, cloud, and Jira/JSM/ITSM platforms
- Excellent senior stakeholder management, executive communication, and decision-facilitation skills
- Strong delivery judgement, structured escalation, and ability to navigate ambiguity and competing priorities
- Strong commercial awareness and disciplined financial, vendor, resource, and scope management
- Ability to translate between business outcomes and technical delivery constraints
- Coaching leadership style that builds accountability, ownership, and delivery maturity across teams
- Resilient, pragmatic, and comfortable maintaining focus across multiple concurrent programmes
- Strong commitment to measurable outcomes, adoption, and continuous improvement
- Relevant programme, project, or Agile certification such as MSP, PMP, PRINCE2, SAFe, or Scrum is preferred
- English language proficiency required
- Willingness to travel occasionally and provide out-of-hours support around critical workshops, releases, or cutovers
Benefits:
- Contract engagement on a B2B model
- Fully remote work
- Inclusive workplace where diverse perspectives and individual contributions are valued
- Occasional travel and out-of-hours support associated with critical workshops, releases, or cutovers




















