Senior DevOps Engineer – Core DevOps
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Job Description
Senior DevOps Engineer automating distributed infrastructure for Five9, a cloud contact center software provider. Improving platform availability, scalability, observability, and efficiency across cloud environments.
Responsibilities:
- Design, implement, and automate large-scale distributed systems
- Build tools and automation to improve availability, scalability, latency, and efficiency
- Work with Engineering teams to deliver high-quality software in a fast-paced environment
- Monitor production and development environments, build preventive measures, and support a seamless customer experience
- Work with delivery teams on software improvements to achieve higher availability and lower MTTD
- Participate in an on-call rotation with an 8-hour shift, 7 days a week, every 3–4 weeks
Requirements:
- 7+ years of public cloud experience with GCP or AWS
- 7+ years of private cloud experience with OpenStack or VMware ESXi
- 7+ years of Linux experience with CentOS or Ubuntu
- 7+ years of networking experience
- Experience orchestrating and managing containers using Kubernetes, Helm, GKE, and Docker
- Experience with GitLab, ArgoCD, and CI/CD methodologies and tools
- Experience with Infrastructure as Code using Terraform and Python or other scripting languages
- Experience with Ansible configuration management
- Experience with Prometheus, Loki, Alertmanager, and Grafana observability tools
- Excellent problem-solving and analytical skills
- Experience with incident management processes, SRE best practices, and continuous improvement
- Experience designing large-scale distributed systems
- Familiarity with DevOps/DevSecOps methodologies and best practices
- Strong verbal and written communication skills
- Bachelor’s of Science degree in Computer Science or equivalent experience
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
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