Senior DevOps Engineer – Production Support
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Job Description
Senior DevOps Engineer focused on production reliability and monitoring for clean technology firm. Responsibilities include incident response, system monitoring, and operational excellence.
Responsibilities:
- Monitor critical production systems—including Azure Kubernetes Service (AKS), microservices, and CI/CD pipelines—using advanced dashboards and proactive alerting
- Act as the primary technical responder for live production incidents and Slack escalations, ensuring rapid triage, root-cause identification, and swift resolution
- Maintain, refine, and improve internal runbooks and standard operating procedures (SOPs) to ensure operational predictability
- Oversee and support deployment activities across both production and non-production environments while strictly adhering to SLAs and corporate response times
- Collaborate deeply with core DevOps and software engineering teams to root out recurring systemic issues and elevate overall platform reliability
- Help design and implement smart automation scripts for recurring operational tasks to reduce manual toil
Requirements:
- 6+ years of proven experience in DevOps, Cloud Infrastructure, or high-stakes Production Support roles
- A solid, comprehensive understanding of Microsoft Azure fundamentals (specifically Compute, Networking, and Azure Monitoring ecosystems)
- Hands-on operational experience with Kubernetes, specifically Azure Kubernetes Service (AKS) operations, log analysis, and cluster scaling
- Strong familiarity with modern monitoring and observability tools (such as Azure Monitor, Grafana, Prometheus, or similar)
- Well-versed in structured incident management, escalation workflows, and working under strict SLA guidelines
- Intermediate-to-advanced scripting capabilities using Bash, PowerShell, or Python for task automation
- Extensive experience working autonomously in Agile teams within 100% remote environments
- Exceptional verbal and written English skills for seamless daily technical collaboration.
Benefits:
- Remote work from LATAM
- Contracted directly by Inallmedia.com
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