Senior Director, Product Management – Execution
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Job Description
Senior Director leading product launches, governance, compliance, and operational execution at Trustmark, an insurance and benefits provider. Driving cross-functional implementations, partnerships, and product performance.
Responsibilities:
- Own implementation and ongoing management of product offerings
- Coordinate cross-functional teams and ensure operational readiness for new product launches and enhancements
- Collaborate with product compliance, IT, governance, process improvement, and regulatory stakeholders
- Serve as liaison among business partners, vendors, and internal stakeholders to resolve issues and implement solutions
- Leverage data, market insights, and competitive analysis to support product strategy and decision-making
- Direct cross-functional initiatives for product launches, updates, and organizational changes
- Own the product management governance framework, implementation standards, operational processes, and compliance controls
- Escalate significant product, compliance, operational, and implementation issues and lead risk mitigation and resolution strategies
- Oversee internal teams and external partners supporting new partnerships and products
- Establish integration strategies and operational frameworks for partner implementations
- Oversee product implementation and operational performance using metrics, trend analysis, and performance insights
- Train product managers and product administrators and maintain the knowledge base
- Lead prioritization of product implementation initiatives, regulatory changes, and operational enhancements
- Lead or co-lead new product development, services, initiatives, and capabilities
- Collaborate with vendors, consultants, and technology partners on requirements, design, build, and structure
- Ensure transition from product development to product management and provide ongoing product training
- Own internal work to stand up new offerings or capabilities
- Support product leadership in bringing new ideas to life
- Gather post-launch feedback and create backlogs for future product iterations
- Work with compliance and legal partners on assigned products and services
- Perform other duties as assigned
Requirements:
- Bachelor’s Degree and 5-7 years of progressive experience in product management or similar role, preferably within the insurance industry OR High School Diploma/GED and 10+ years of progressive experience
- Ability to lead projects with minimal oversight
- Experience in business or technology transformation
- Compliance/regulatory experience
- Driven to lead and support large scale implementations, including new product, portfolio, or service launches
- Collaborative and strategic; seeks to understand the lifecycle of the business and works in alignment
- Results-oriented with excellent organizational skills, adept at handling multiple tasks simultaneously, committed to following through and completing assignments in a timely and professional manner
- Preferred: 3-5 years in supplemental health, life, disability & leave, dental and vision, or related product lines in a support or individual contributor role
- Preferred: Membership or participation in industry associations (e.g., LIMRA, NASBI, DMEC, ACLI)
Benefits:
- Health/dental/vision
- Life insurance
- FSA and HSA
- 401(k) plan
- Employee Assistant Program
- Back-up Care for Children, Adults and Elders
- Health and wellness initiatives
- Wellness program enabling employees to participate in health initiatives to reduce insurance premiums
- Bonus eligibility
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