Senior ERP Business Analyst – Distribution
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Job Description
Senior ERP Business Analyst improving Vertrax’s fuel-industry distribution and supply-chain software. Leading requirements, integrations, testing, releases, and customer-facing functional delivery.
Responsibilities:
- Lead analysis and discovery for complex business scenarios, customer pain points, and product requirements
- Design new features and enhancements, including functional specifications, current- and future-state workflows, process flows, mockups or wireframes, and measurable acceptance criteria
- Assess business impact, backward compatibility, dependencies, and data or integration risks; recommend solutions and negotiate scope and priorities
- Decompose approved initiatives into technical user stories and development tasks
- Coordinate implementation details, resolve ambiguity, manage requirement changes, and maintain traceability to business outcomes
- Provide functional expertise across Acumatica distribution workflows, including Sales, Purchasing, Warehousing, Inventory Management, pricing, freight, tax, and related financial processes
- Analyze and document data flows and integration requirements between Acumatica and external dispatch, delivery, inventory, tank monitoring, CRM, and other industry systems
- Create mapping or API specifications when applicable
- Partner with developers, QA and automated testing engineers, technical writers, support, implementation teams, and external partners
- Review deliverables and guide other analysts as needed
- Develop test plans and scenarios covering standard use, data migration, invalid data, high-volume conditions, and integrations
- Perform acceptance testing, validate results, and verify corrected defects
- Lead functional readiness for User Acceptance Testing, releases, deployments, customer demonstrations, user training, and post-go-live support
- Investigate escalated support issues and contribute to root-cause analysis
- Maintain product, process, and support documentation
- Identify opportunities for product improvement, process consistency, and continuous improvement
Requirements:
- Bachelor's degree in Business, Supply Chain, Information Technology, Computer Science, Systems Analysis, or a related field; equivalent relevant experience may be considered
- 5+ years of experience in business or system analysis, ERP functional consulting, or product analysis
- Experience owning complex or cross-functional initiatives
- Experience developing functional specifications and workflow diagrams
- 4+ years of experience in one or more distribution domains: Supply Chain, Sales, Purchasing, Warehousing, Inventory Management, or E-commerce
- Ability to lead the requirements lifecycle from discovery through design, development, testing, and release
- Ability to translate business needs into technical user stories with acceptance criteria, process flows, and mockups or wireframes
- Experience working directly with developers, quality teams, and business users
- Experience coordinating acceptance testing, resolving requirement questions, and validating delivered functionality
- Advanced analytical and problem-solving skills
- Strong written and verbal communication, facilitation, and stakeholder-management skills in English
- Ability to work independently, manage multiple high-priority initiatives, navigate ambiguity, and adhere to designated priorities
- Ability to provide functional guidance or peer review to other team members
- Quality-focused mindset, curiosity, and ability to model user behavior, identify application flaws, and learn new business and technical concepts quickly
- Availability to work primarily in the Eastern Time Zone, with occasional flexibility based on project needs
Benefits:
- Annual bonus eligibility for certain roles
- Stock eligibility for certain roles
- Sales incentives for certain roles, based on revenue or utilization
- Healthcare benefits for US-based employees: medical, dental, and vision insurance for employees and dependents
- Employer-paid Short-Term Disability coverage
- Employer-paid Long-Term Disability coverage
- Employer-paid Basic life coverage
- 401(k) plan with company match
- Flexible time off
- Sick and safe leave
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