Senior Implementation Specialist
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Job Description
Senior Implementation Specialist managing insurance product configurations, colloborating with various departments at Branch. Ensuring compliant implementation and accurate system adjustments for insurance products.
Responsibilities:
- Gather, analyze, and document business requirements for insurance product implementations, enhancements, and system changes.
- Partner with Product Managers, Actuaries, Compliance, and Engineering to translate product specifications, underwriting rules, and regulatory requirements into clear business and system requirements.
- Configure and support the implementation of insurance products, including coverages, rating structures, forms, and underwriting rules within internal systems.
- Review product configuration, rating algorithms, and rate tables to help ensure accuracy, completeness, and alignment with approved filings.
- Research and analyze policy forms, endorsements, and regulatory filings to support compliant product implementation.
- Develop, execute, and document test cases and test scenarios for system, integration, and user acceptance testing.
- Validate rating calculations, coverage rules, policy forms, and system functionality; identify defects, document findings, and partner with technical teams through resolution and retesting.
- Maintain accurate implementation documentation and support knowledge sharing for new product launches and system enhancements.
- Collaborate effectively with cross-functional partners to support timely and accurate delivery of product initiatives.
- Continuously build knowledge of Branch products, insurance concepts, system functionality, and regulatory requirements to increase individual effectiveness and contribution over time.
Requirements:
- Bachelor's degree in Business, Insurance, Information Systems, or a related field, or equivalent combination of education and experience.
- 2–4 years of experience in insurance product implementation, business analysis, system configuration, or a related field; property & casualty insurance experience preferred.
- Foundational understanding of insurance policy forms, endorsements, and regulatory filings, with the ability to apply that knowledge to day-to-day work.
- Ability to gather, document, and validate business and system requirements with guidance as needed; developing proficiency in reviewing rating algorithms and rate structures.
- Experience developing, executing, and documenting test cases to support system implementations and product changes.
- Strong analytical, problem-solving, and organizational skills, with the ability to communicate effectively and collaborate across teams.
- Familiarity with policy administration systems, insurance rating methodologies, and underwriting concepts; willingness and ability to deepen technical expertise over time.
Benefits:
- Above-market salary - Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
- Pay equity and transparency - Our pay isn’t just market-driven, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
- Remote-first (with perks) - Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office.
- Flexible YouTime - We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.
- Employee stock options - You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.
- Medical, vision, dental - Get all the coverage you need for a healthy, happy life.
- 401k and contribution matching - Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.
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