Senior Manager, Software Development
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Job Description
Senior Manager leading software development and engineering teams at Illumia to support mission-critical applications. Focusing on system reliability and modern engineering practices in cloud-native environments.
Responsibilities:
- Lead a high-performing engineering team responsible for building, operating, and supporting mission-critical applications with a strong focus on system reliability and production ownership.
- Drive adoption of modern engineering practices across cloud-native architectures, APIs, and distributed systems
- Ensure high standards of code quality, system performance, and operational reliability
- Own production health, uptime, and system reliability for supported applications
- Lead incident management, root cause analysis, and post-incident improvements
- Drive improvements in monitoring, alerting, and observability across systems
- Guide system design and technical decisions aligned with architectural standards
- Strengthen engineering ownership of system quality, reliability, and production outcomes
- Partner with cross-functional teams to support deployments, integrations, and customer environments
- Promote adoption of AI-assisted tools to improve engineering productivity, system quality, and operational efficiency
- Ensure strong on-call practices and operational readiness across the team
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)
- 8+ years of experience in software development and platform engineering
- 3+ years of experience leading engineering or cross-functional technical teams
- Strong technical expertise in .NET (C#) and distributed system architectures
- Experience building and operating applications in AWS cloud environments
- Strong understanding of system reliability, production support, incident management, and operational excellence
- Experience designing and supporting API-driven and integration-heavy systems
- Strong analytical, communication, and stakeholder management skills
Benefits:
- Flexible time off to include paid holidays and volunteer time.
- Robust health, dental, and vision insurance plans on your first day of employment
- Comprehensive employee assistance program (EAP)
- Employer-paid life insurance/AD&D/short-term and long-term disability insurance
- Flexible spending account (FSA) or health savings account (HSA)
- Matched 401(k)
- Employee stock purchase plan
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