Senior Network & Computer System Admin, AI
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Job Description
Senior Network & Computer Systems Administrator responsible for advanced technical assistance across various platforms. Collaborating with teams to troubleshoot and resolve complex infrastructure issues.
Responsibilities:
- Deliver advanced second-tier technical assistance to end users across PC, server, mainframe, storage, and associated hardware and software environments.
- Serve as the primary point of contact for local server, network, and telecommunications repair activities supporting District infrastructure components.
- Administer, manage, and maintain current and future Microsoft (MS) Windows Server operating systems across both physical and virtual environments.
- Support hardware and software technology refresh efforts, ensuring compliance with established milestones while coordinating with application owners to minimize operational disruption.
- Adhere to established change management principles and procedures on a daily basis, including drafting formal Change Requests and obtaining required approvals.
- Assist with storage and data management activities, with a specific focus on file and folder permission administration.
- Implement applicable DISA Security Technical Implementation Guides (STIGs) and remediate identified security vulnerabilities.
- Support the operational transition of enterprise solutions into the production environment, ensuring stability and continuity of services.
- Work Remedy incident and service request tickets, providing initial triage and analysis of complex issues prior to escalation or resolution.
Requirements:
- Bachelor’s degree and a minimum of five (5) years of relevant experience
- Master’s degree and a minimum of three (3) years of relevant experience
- PhD with no prior related experience required
- Current 8570 Information Assurance (IA) Baseline Certification at IAT Level II (e.g., Security+ CE)
- Ability to obtain the applicable 8570 IA Computing Environment (CE) certification within six (6) months of hire
- Experience using Remedy or a comparable IT service management/ticketing system
- Demonstrated professional experience administering Microsoft Windows Server 2012 and Windows Server 2016
- Demonstrated experience working with VMware virtualization technologies
- Working knowledge of core infrastructure technologies and services, including Active Directory, DHCP, DNS, Group Policy, and DFS, with the ability to maintain other core Windows services
- Strong understanding of NTFS file share permissions
- Foundational understanding of authentication mechanisms such as Kerberos and LDAP
- Basic networking experience, including TCP/IP, routing, SSH, and OpenVPN
- Proven ability to coordinate with and obtain cooperation from multiple IT functional areas to complete assignments
- Ability to work independently with minimal supervision on clearly defined tasks
- Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Benefits:
- Medical, Dental and Vision Insurance
- Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
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