Senior Pharmacy Business Analyst

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Job Description

Senior Pharmacy Business Analyst role at Boston Medical Center translating complex operational data into decision-making insights and dashboards. Collaborating with business line leaders to drive performance across pharmacy services.

Responsibilities:

  • Monitor KPIs across assigned business line to identify trends, anomalies, and performance gaps
  • Conduct root cause analysis and develop hypotheses on drivers of performance change
  • Proactively surface insights to service line leaders — not waiting to be asked
  • Build and maintain Tableau dashboards that translate warehouse data into operationally actionable views
  • Pull and structure data from the enterprise data warehouse using existing tables and views
  • Develop executive-facing slides and briefs that tell a clear, concise performance story
  • Serve as an embedded analytical resource for assigned service line leaders
  • Translate business questions into analytical frameworks; translate findings back into business language
  • Support planning cycles, operational reviews, and ad hoc strategic requests from leadership
  • Collaborate with counterparts to align methodology, definitions, and reporting standards

Requirements:

  • Bachelor’s degree required, preferably in Business, Finance, Analytics, Health Administration, or a related field.
  • Minimum 4–6 years of experience in business analytics, FP&A, performance management, or a similar analytical role required.
  • Proficiency in Tableau (required)
  • Proficiency in SQL for querying enterprise data warehouses (required)
  • Advanced Excel skills; able to perform complex analysis and modeling
  • Strong PowerPoint and slide storytelling — able to build polished, concise leadership-facing outputs.

Benefits:

  • Medical
  • Dental
  • Vision
  • Pharmacy
  • Discretionary annual bonuses and merit increases
  • Flexible Spending Accounts
  • 403(b) savings matches
  • Paid time off
  • Career advancement opportunities
  • Resources to support employee and family well-being