Senior Platform Engineer
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Job Description
Senior Platform Engineer managing Vantage West’s Windows, Azure, Microsoft 365, identity, and hybrid infrastructure. Improving reliability, security, automation, and service performance across enterprise platforms.
Responsibilities:
- Troubleshoot and resolve platform issues across servers, identity platforms, Microsoft 365, Azure, virtualization, storage, networking, and related systems
- Maintain documentation and change records for support, implementation, troubleshooting, and configuration activities
- Engineer and support Microsoft 365 services including SharePoint, Teams, Exchange Online, OneDrive, workflows, permissions, and integrations
- Design and maintain enterprise infrastructure including Windows servers, virtual machines, cloud resources, storage, directories, and related platform services
- Engineer and support identity and access management services including Active Directory, Entra ID, group policy, authentication, and conditional access dependencies
- Develop platform standards, baselines, and procedures
- Implement automation and standardized practices to reduce manual effort and improve scalability
- Monitor platform health and service performance using logs, alerts, backup results, telemetry, and other system data
- Coordinate service recovery and vendor escalations for hardware, software, system, and service failures
- Optimize performance, capacity, lifecycle planning, and virtualization resources
- Coordinate maintenance, troubleshooting, projects, and planned changes with system owners, application owners, business areas, vendors, and technical teams
- Lead or contribute to infrastructure projects and platform improvements involving on-premises systems, Azure, Microsoft 365, Entra ID, networking, storage, virtualization, backup, disaster recovery, security controls, monitoring, and emerging technologies
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in Computer Science, Management Information Systems, or a related field, or an equivalent combination of education and experience
- Six (6) years of progressive system administration or platform engineering experience
- Experience with highly virtualized environments and Microsoft cloud services
- Ability to define infrastructure problems, analyze system data, and draw conclusions from logs, monitoring tools, and documented evidence
- Ability to interpret technical documentation, implementation guides, diagrams, and operational procedures
- Strong working knowledge of Windows Server, directory services, group policy, permissions, authentication, and system configuration
- Experience designing, implementing, and supporting Microsoft Azure, Entra ID, Microsoft 365, and related identity, compute, storage, and networking services
- Knowledge of hybrid infrastructure, including on-premises systems, cloud services, identity platforms, and network connectivity
- Familiarity with backup, restoration, disaster recovery, and business continuity practices
- Understanding of IP networking concepts, including firewalls, routers, switches, VPNs, ACLs, DNS, DHCP, routing, VLANs, and troubleshooting
- Ability to evaluate trade-offs among reliability, performance, security, scalability, and cost using engineering judgment and system data
- Ability to communicate clearly with internal customers, technical teams, vendors, and business stakeholders
- Must comply with all aspects of the Bank Secrecy Act (BSA)
- May occasionally lift or move up to 65 pounds
- May require occasional irregular hours, weekend support, and travel between office locations
Benefits:
- Medical, dental, and vision coverage for the employee and dependents
- Life insurance
- Flexible spending accounts
- Pet insurance
- Team Member Assistance Program (EAP)
- Corporate Care Solutions, including backup child and adult care services
- Generous paid time off
- Paid sick days
- Paid holidays
- 16 hours of paid time for community volunteer participation
- Enhanced paid military leave
- Paid maternity/paternity leave
- Generous 401k Plan
- Job Shadowing
- Personal Development Plans
- 100% tuition coverage toward an online Bachelor’s or Master’s Degree for eligible full-time employees
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