Senior Product Designer
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Job Description
Senior Product Designer leading product design from discovery to delivery for Otis's digital products. Collaborating with cross-functional teams to enhance user experience and define design initiatives.
Responsibilities:
- Lead end-to-end product design activities from discovery through delivery
- Partner closely with Product Managers and Engineering teams to understand customer needs, business objectives, and technical constraints
- Conduct user research, stakeholder interviews, workflow analysis, and usability evaluations
- Translate complex business requirements into intuitive user experiences
- Create user flows, information architecture, wireframes, prototypes, and high-fidelity designs
- Facilitate design reviews, workshops, and cross-functional working sessions
- Define success criteria for design initiatives in partnership with Product Management
- Use qualitative and quantitative data to evaluate product performance and identify improvement opportunities
- Collaborate effectively within distributed and global teams
Requirements:
- Bachelor's degree in Design, Human-Computer Interaction (HCI), Product Design, Psychology, Computer Science, Information Systems, or a related field, or equivalent professional experience
- 6+ years of professional experience in Product Design, UX Design, Interaction Design, or related disciplines
- Demonstrated success designing enterprise software, SaaS platforms, or complex B2B products
- Proven experience working in complex environments involving dense data, multi-user workflows, administrative tools, or operational systems
- Strong product thinking and problem-solving capabilities
- Experience partnering directly with Product Management and Engineering teams throughout the product lifecycle
- Fluency in Figma, including prototyping, component libraries, and design system contribution
- Strong communication and presentation skills
Benefits:
- comprehensive medical, prescription drug, dental, and vision coverage
- three weeks of paid vacation
- paid company holidays
- paid sick leave
- employee assistance
- wellness incentive programs
- life insurance and disability coverage
- voluntary benefits, including options for legal, pet, home, and auto insurance
- generous birth/adoption and parental leave benefits
- adoption assistance
- tuition reimbursement program
- service anniversaries celebration
- spot performance bonus opportunities
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