Senior Product Manager
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Job Description
Senior Product Manager owning technology products and enterprise implementations for START’s oncology clinical research network. Leading roadmaps, delivery, integrations, vendors, and adoption across US and EU operations.
Responsibilities:
- Own the end-to-end product lifecycle for assigned platforms and implementations, from discovery through go-live, adoption, and post-launch optimization
- Define and maintain product roadmaps aligned with organizational strategy, portfolio priorities, and capacity constraints
- Lead discovery efforts, stakeholder sessions, needs assessments, and translation of clinical and operational requirements into prioritized product backlogs
- Liaise between business stakeholders, technology teams, and external vendors on scope, timelines, and dependencies
- Drive portfolio prioritization, benefits realization analysis, capacity planning, and trade-off recommendations for executive leadership
- Lead enterprise system implementations and integrations across clinical, operations, IT, and third-party partners
- Define success metrics and acceptance criteria; monitor adoption and post-launch outcomes and drive corrective action
- Identify, escalate, and manage product-level risks and issues
- Provide executive-appropriate status communications and escalation summaries
- Champion process improvement and change management, including training, documentation, and stakeholder readiness
- Mentor Product Managers and establish standards for requirements documentation, delivery practices, and stakeholder engagement
- Identify and implement enhancements to product and delivery practices
Requirements:
- Bachelor's degree in Business Administration, Information Technology, or a related field
- 5+ years of experience in product management, IT delivery, or technology implementation, with demonstrated ownership of full-lifecycle initiatives
- Proven experience managing cross-functional technology initiatives in complex or regulated environments
- Strong proficiency in requirements solicitation, backlog management, and product roadmap development
- Experience with Agile, Waterfall, and hybrid delivery methodologies
- Demonstrated ability to manage vendor relationships and third-party implementation partners
- Exceptional stakeholder communication skills with experience presenting to executive leadership
- Proficiency in producing metrics, dashboards, and executive-level status reports
- Experience with project and product management tools such as Jira, Confluence, or equivalent platforms
- Experience in clinical research, oncology, life sciences, or a regulated healthcare environment strongly preferred
- CBAP, CSPO, or PMP certification preferred
- Six Sigma Green Belt or other process improvement certification preferred
- Ability to work Monday-Friday, 8am-5pm
- Approximately 80% of time spent sitting
- Ability to work in a very fast-paced and ever-changing healthcare environment
- Ability to meet demanding deadlines and time frames
- Commitment to continually updating knowledge
Benefits:
- 401(k) retirement savings plan with employer match
- Eligibility for an annual performance bonus, based on role and company results
- Generous paid time off and paid holidays
- Comprehensive medical, dental, and vision coverage and optional insurance options
- Company paid life and disability insurance
- Employee Assistance Program (EAP) providing confidential, no-cost support for you and your family from day one
- Flexible FSA and HSA plans
- Supportive environment that values balance, wellbeing, and flexibility
- Collaborative, creative workplace
- Continuous learning and professional growth
- Inclusive and innovative culture
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