Senior Project Manager, Market Research
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Job Description
Senior Project Manager managing end-to-end quantitative research projects for Potloc’s survey insights platform. Serving global clients while working remotely from India during North America hours.
Responsibilities:
- Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
- Deeply understand client objectives to design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during kick-off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely updates to clients
- Build and maintain strong client relationships to maximize satisfaction and long-term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficiency
- Contribute to process and product improvements by suggesting new features and workflows
- Collaborate with a dynamic international team of 20 Project Managers
Requirements:
- 7–12 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Good understanding of sampling methodologies (CATI, CAWI, etc.)
- Experience in questionnaire design (creation and optimization)
- Highly autonomous, results-driven, and proactive
- Strong judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high-quality standards in a fast-paced environment
- Excellent communication and negotiation skills
- Experience working with consulting and private equity firms is a plus
- Availability during North America working hours, including occasional weekends based on project needs
- Must be able to work North America hours; no openings currently available for EMEA timezones
Benefits:
- A competitive salary package, including stock options to allow you to share in our success
- A structured career path, with performance evaluations to support your development
- 25 days of paid holiday (including public holidays)
- Additional leave for key moments in your life (moving, childbirth, marriage, etc.)
- A comprehensive health coverage plan, for you and your family, to ensure your well-being every day
- Professional development support
- Dynamic, stimulating environment with strong team spirit and opportunities to contribute to collective success
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