Senior Project Manager, Market Research
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Job Description
Senior Project Manager delivering end-to-end quantitative research projects for Potloc’s survey platform. Managing client relationships, questionnaires, fieldwork, and raw-data delivery across LATAM.
Responsibilities:
- Manage end-to-end quantitative research projects, from kick-off to delivery of raw data sets (no analysis)
- Understand client objectives and design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during kick-off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely client updates
- Build and maintain strong client relationships to maximize satisfaction and long-term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficiency
- Contribute to process and product improvements by suggesting new features and workflows
- Collaborate with an international team of Project Managers across Europe, Canada, India, and LATAM
Requirements:
- 7–12 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Good understanding of sampling methodologies (CATI, CAWI, etc.)
- Experience in questionnaire design (creation and optimization)
- Highly autonomous, results-driven, and proactive
- Strong judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high-quality standards in a fast-paced environment
- Excellent communication and negotiation skills
- Experience working with consulting and private equity firms is a plus
- Availability during North America working hours, including occasional weekends based on project needs
Benefits:
- Stock options
- Structured career path
- Performance evaluations to support professional development
- Paid vacation and public holidays (varies by country)
- Argentina: 14 days of paid vacation per year, plus public holidays under the law and additional movable/bridge holidays added annually by the government
- Mexico: 12 days of paid vacation, plus 7 mandatory public holidays under the Federal Labor Law
- Additional leave for key moments in your life (moving, childbirth, marriage, etc.)
- Comprehensive health coverage plan for you and your family
- Dynamic, stimulating environment with strong team spirit and opportunities to contribute to collective success
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