Senior Project Manager, Professional Services
Posted 4hrs ago
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Job Description
Senior Project Manager leading customized Equity Management platform migrations for enterprise banking clients at insightsoftware. Coordinating product, engineering, and customer teams through go-live.
Responsibilities:
- Lead customer-facing engagement throughout migration projects as the primary point of contact for enterprise banking clients
- Collaborate with customers and the product team to design highly customized solutions for complex business requirements
- Partner with engineering to ensure technical feasibility and drive platform enhancement build-out
- Manage 10+ concurrent migrations with varying complexity, coordinating cross-functional stakeholders across time zones
- Own the customer journey from pre-migration planning through go-live and post-launch optimization
- Identify and communicate the business impact of technical decisions and trade-offs
- Track migration metrics, customer satisfaction, and product quality throughout delivery
- Continuously improve processes, documentation, and best practices based on migration lessons learned
- Serve as the customer interface while coordinating cross-functional internal execution
Requirements:
- 7+ years in direct client-facing product roles with a proven track record managing large-scale enterprise deliverables (PM, Sales Engineering, Solutions Architect, or similar)
- Deep understanding of enterprise software implementations and system integrations
- Proven ability to manage complex, highly customized customer projects while maintaining product integrity
- Exceptional cross-functional collaboration skills
- Strong communication skills with ability to translate technical concepts for business stakeholders and vice versa
- Experience managing multiple concurrent large-scale customer projects with competing priorities and dependent internal teams
- Comfort working in a dynamic, fast-paced environment with evolving customer requirements and external-facing accountability
- Track record of success in customer-centric delivery environments
- Background in FinTech or financial services software preferred
- Direct experience with equity management platforms (Certent, Shareworks, or similar solutions) preferred
- Familiarity with enterprise banking or alternative asset management workflows preferred
- Experience with BI/reporting platforms and financial data management preferred
- Track record managing large-scale customer migrations or transformations preferred
- Technical fluency in system architecture, API integration, and data workflows
- Background checks required for employment, where permitted by country, state/province
Benefits:
- Additional bonus eligibility may apply
- Confidential handling of applicant information
- Equal employment opportunity workplace








