Senior Salesforce Developer – Service Cloud
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Job Description
Senior Software Developer focusing on Salesforce Service Cloud and Health Cloud solutions for a fast-paced healthcare startup. Working on collaborative, innovative solutions in a remote setting.
Responsibilities:
- Participate in the entire software development lifecycle including the design, implementation, deployment, testing, documentation, maintenance, and support of Salesforce software applications and tools.
- Work with a wide variety of languages, engineering domains, tools, frameworks, and 3rd party integrations.
- Collaborate closely with product management, UX design, and clinical operations to translate requirements into production-ready, highly maintainable, scalable solutions.
Requirements:
- 5+ years of hands-on software development experience in professional development environments using agile methodologies, with a strong emphasis on Salesforce CRM development.
- Experience guiding a team in software architecture, design, code reviews, and quality assurance.
- Experience in converting business requirements into technical designs and features.
- Experience defining, coding, maintaining, and deploying custom Salesforce applications using open-source and commercial tools.
- Knowledge of best Salesforce software engineering practices including coding standards, code reviews, source control, security, and build and test processes.
- Strong ownership of work with an ability to collaborate openly and transparently.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Demonstrated experience in the Salesforce CRM ecosystem (e.g. Lightning, Apex, SOQL, Salesforce APIs, 3rd party integrations, etc.) without reliance on 3rd party vendors.
- Focused on developing solutions with versioned source code in Git.
- Expert in SFDX and org-based development using multiple sandboxes as development/deploy environments.
- Strong understanding of CI/CD and deployment pipelines as they pertain to Salesforce development.
- Understanding of package-based development in the Salesforce delivery model.
- Developed Salesforce solutions with large amounts of contact and operational data.
- Familiar with operational and data scaling concerns with Salesforce CRM.
- Skilled in establishing and developing all layers of automated testing in Salesforce development including unit, integration, and system testing.
- Operates with a DevOps mentality, pulling observability, monitoring, alerting, logging, etc. into the requirements for completion.
- Familiarity with utilizing modern AI software development tools in all aspects of the SDLC.
- Experience with Service Cloud Voice, Omni-Channel, and Digital Engagement.
Benefits:
- Competitive compensation in USD
- Access to learning platforms and professional development opportunities
- Flexible work environment
- Collaborative and multicultural teams
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