Senior Site Merchandiser
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Job Description
Senior Site Merchandiser reinventing product discovery and personalization for SwimOutlet, the largest U.S. online swim and water-sports retailer. Using AI, experimentation, and analytics to improve conversion and loyalty.
Responsibilities:
- Shape and reinvent the shopping experience across SwimOutlet.com
- Rethink product discovery, navigation, search, filters, recommendations, and customer journeys
- Eliminate customer friction and create personalized shopping experiences for different customer segments
- Build intelligent workflows and automate repetitive merchandising tasks using AI and agents
- Uncover insights from customer behavior, shopping patterns, and product performance and turn them into action
- Challenge assumptions, conduct A/B tests, learn quickly, and continuously improve
- Collaborate with Buying, Planning, Marketing, Creative, Product, and Technology teams
- Improve conversion, customer confidence, loyalty, and ease of shopping
- Report directly to the President and Chief Product Officer
- Record two videos demonstrating e-commerce ideas and AI-related work or concepts
Requirements:
- Exceptional creativity, intellect, and merchandising expertise
- Ability to turn ambitious ideas into measurable results
- Experience or demonstrated ability creating, improving, or reimagining something using AI
- Ability to analyze customer behavior, shopping patterns, and product performance
- Ability to use or explore AI agents, automation, intelligent personalization, data, and emerging technology
- Ability to conduct A/B testing and experiment iteratively
- Submit two short videos (3–5 minutes each) instead of a resume and cover letter
- Video 1 must reimagine an e-commerce shopping experience
- Video 2 must demonstrate an AI-related creation, improvement, experiment, or prototype
Benefits:
- Direct access to leadership
- Freedom to experiment and challenge assumptions
- Intense collaboration with Buying, Planning, Product, Engineering, Marketing, Creative, and Technology
- Opportunity to explore AI, automation, intelligent personalization, and emerging technologies
- Meaningful opportunity to impact a major specialty e-commerce destination
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