Senior Solution Engineer

Posted 4hrs ago

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Job Description

Senior Solution Engineer at Tanium engaging customers in pre-sales activities. Delivering technical solutions and managing relationships with sales and clients.

Responsibilities:

  • Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates
  • Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
  • Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges
  • Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals
  • Collaborate effectively with our business partners (resellers, MSPs, and GSIs) to ensure maximum technical effectiveness and consistent customer experience throughout the customer engagement
  • Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills
  • Build, manage and maintain strong relationships with customers, peers and partners
  • Actively participate and speak at regional marketing events and conferences
  • Customer facing Sales and Channel enablement, including training
  • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, CS, and channel organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle
  • Travel expected to be 30-50% to engage with customers and prospects in person

Requirements:

  • 6+ years of operational and/or selling experience in endpoint operations or security
  • 4+ years of experience in customer-facing or customer support positions
  • Significant software pre-sales or related value-based technical selling expertise in commercial, mid-market, and/or enterprise environments
  • Experience presenting at multiple levels, from C-Suite to Solution Users
  • Experience using AI prompts, skills, and plugins to generate content, perform data analysis, and accelerate presales motions
  • A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
  • Broad knowledge of the IT security, operations, and compliance space and products
  • Deep knowledge with hands-on experience in one or more of the following: Endpoint Security, IT Operations Management, Regulatory Compliance
  • Broad knowledge of scripting languages is a plus
  • Demonstrated critical thinking skills
  • Excellent written and verbal communication skills
  • Naturally team-oriented with a mission-first attitude
  • BS degree in Computer Science, Mathematics, Engineering or equivalent experience required

Benefits:

  • medical, dental and vision plan
  • family planning benefits
  • health savings account
  • flexible spending account
  • transportation savings account
  • 401(k) retirement savings plan with company match
  • life, accident and disability coverage
  • business travel accident insurance
  • employee assistance programs
  • disability insurance
  • other well-being benefits